Privacy Policy

Freelance Autos is a used vehicle dealership based at Blackpool. This policy explains how we handle personal information collected through our website, customer enquiries, bookings, and our Facebook publishing app.

Information We Collect

We may collect your name, email address, telephone number, appointment details, delivery address, vehicle enquiry details, payment or checkout reference, mailing-list signup details, and messages you send to us.

How We Use Information

We use information to respond to enquiries, arrange viewings, manage bookings, send requested new-stock email alerts, process checkout or delivery requests, keep vehicle records, publish vehicle listings, maintain website security, and meet business or legal obligations.

Website Analytics and Session Recording

We use first-party analytics and session recording to understand page visits, vehicle interest, stock-page usage, and where the site can be improved. Tracking starts when you use the website unless you opt out. No personal information is gathered.

This may include page views, clicks, mouse movement, scroll activity, browser viewport size, search and stock filter choices, user agent information, and whether a visitor appears to be a person or an automated crawler. We do not intentionally record values typed into sensitive fields such as names, email addresses, telephone numbers, addresses, postcodes, payment details, password fields, or message boxes. Session recordings are automatically deleted after one month. No personally identifiable information is collected.

Cookies and Similar Technologies

We use a privacy preference cookie to remember whether you have opted out. If you opt out, we stop future tracking for that browser and delete older browser-linked tracking records where we can match them.

You can change your choice, continue tracking, or opt out at any time using the button below.

Manage privacy choices

Sharing Information

We only share information where needed to operate the business, such as with website hosting, email, payment, mapping, booking, or social media platform providers. We may also share information if required by law or to protect our business, customers, or systems. We do not share information with advertisers in any way

How Long We Keep Information

We keep information only for as long as reasonably needed for enquiries, bookings, vehicle sales, accounting, fraud prevention, legal duties, and business records.

Your Rights

You can ask us to access, correct, or delete personal information we hold about you, subject to legal and business record requirements. You can also object to certain uses of your information.

Contact

For privacy questions, contact Freelance Autos at info@freelanceautos.com or call 01253 468058.